"Just wanted to let you know everything is working great. I agree that it would be a good idea to start backing up the data. I have always worried because I wasn't doing it. I will be in touch soon. Thank you for your help."
1-804-355-2026
"Thank you, thank you, thank you. My child (read: computer) is now functioning as a productive member of society! Played around with music downloading last night and all seems to be going well. Will have more time to experiment over the weekend with 'ripping' but am happy with the current results."