"I want to comment on the fact that many providers of the kinds of services that you provide just “do” what’s asked or needed, without explaining or educating the consumer on what, why, how, and options. That’s probably what most of your clients want, whether they be homeowners or businesses. But I enjoy that in addition to the “do” aspect, you, on my request, provided excellent explanations on what, why, how, and options. Fun for me."
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