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"Just wanted to send you this note to say thank you for getting this PC up and running again. It has been great to be able to connect to the Internet and people while on this job search. Very impressed with the skill and level of professionalism that you used to get this box going again. Getting caught up on things and hopefully we can announce some changes shortly. Again thanks for everything and now I can say from first hand experience how pleasant it is to work with you."