"Maureen and I would like to thank you again for your attention to our problem today. We know that you are backlogged and appreciate you’re making us a priority. Your service enabled us to handle today’s email business. I think that anyone who runs a small business must establish critical lifelines in order to keep the business right. We have a few lifelines, and you are one of them. Best regards!"
"My computer and I thank you for all your expertise. You managed to enlarge the font on the main screen, and everything is so much more legible that I can almost do without my glasses. :-) "