Mark
“You were kind enough to help me out of a jam a few years ago and I really appreciated your expertise and wonderful service, thank you!”
"I am writing to thank you for your kind service this past week in helping me with my PC (OS corrupted). I am very thankful and appreciate your being willing to assist me on such short notice (less than one hour after I called!), especially with during the holidays and your anniversary plans. I was particularly struck by your kindness, expertise, efficiency and sound advice. So many people in business these days are unscrupulous and think nothing of taking advantage of the “PC-illiterate”. I will be sure to recommend you to my friends who may have need of your services. Best Wishes and May You Have a Happy and Successful New Year. -- P.S. I took your advice and salvaged the hard drive from my PC, and will be using it as an external drive for the new one that I purchase."
